At dCAlmIONb, we are committed to providing high-quality digital products designed to enhance your personal growth, mindfulness, and financial well-being. As our products are digital in nature, certain restrictions apply to returns and refunds. Please review our policy carefully before making a purchase.
Digital Products
Our product lineup includes:
- Guided Meditation Tracks
- Self-Help E-Books
- Debt Management Workbooks
- Relationship Counseling Guides
- Personal Growth Journals
- Online Counseling Session Access
Refund Eligibility
Since digital products are instantly accessible upon purchase, we only offer refunds under specific circumstances:
- Technical Issues: If you are unable to access or download the product due to a technical error, we will assist in resolving the issue or provide a replacement.
- Incorrect Purchase: If you accidentally purchase the wrong product, please contact us within 48 hours for a resolution.
Refunds will not be issued for:
- Change of mind after purchase.
- Products already downloaded or accessed.
- Failure to use the product as intended.
Online Counseling Sessions
- Booked sessions are non-refundable. However, rescheduling is permitted if requested at least 24 hours before the scheduled time.
- Missed sessions without prior notice will not be eligible for rescheduling or refund.
How to Request a Refund
To initiate a refund request, please provide the following details:
- Proof of purchase (e.g., order confirmation).
- A brief description of the issue.
Our team will review your request and respond within 5-7 business days.
Policy Updates
We reserve the right to update or modify this policy at any time without prior notice. Please review this page periodically for changes.
Thank you for choosing dCAlmIONb. Your satisfaction is important to us!